Welcome to muunel website, microsite, or mobile site (this “Website”).
All right, title, and interest in and to this Website and all of its content, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, designs, video, audio, and written and other materials that appear as part of this Website/App (collectively, “Content”), and all intellectual rights (including copyright, trademarks, and fairness in designs and patents) in and to this Website/App and all of its Content, is owned by Muunel and its licensors.
All Content is provided to you by muunel only for your personal and non-commercial use. This means that you may not and may not permit, assist or enable another person to do any of the following: (a) copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license, allow others to copy, or otherwise exploit this Website or any of the Content, including, but not limited to, framing or linking the Website/App or the Content or any part of the Website or Content; or (b) access or use the Website/App or any of the Content for any commercial purpose or for any purpose which competes with our business.
From time to time, we may need to modify, vary or withdraw (on either a permanent or temporary basis) some of the products and services and the features and specifications of those products and services displayed on or made available to you through this Website/App. We reserve the right to do so without any liability to you.
Our Sale Terms also address the circumstances in which we may make changes to and withdraw products sold by us through this Website/App. We will use reasonable endeavors to ensure, but cannot guarantee and do not represent or warrant, that there are no typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability on this Website.
We make no representation or warranty on the completeness, accuracy, or currency of any information on this Website. Including any products or services on this Website does not imply, warrant or guarantee that these products or services will be available through this Website if you wish to place an order for such products and use such services at any particular time. We have made every effort to display, as accurately as possible, the colors of our products that appear on this Website. However, the actual color you will see will depend on your device settings, and we cannot guarantee that your device will accurately display our colors.
From time to time, this Website may contain links that will direct you to external websites or web pages operated by third parties (the “Third Party Sites”). Certain Third Party Sites may also provide links to this Website. Muunel does not control and is not responsible or liable for the accuracy, security, or reliability of any Third Party Sites or any content, advertising, products, or other materials on or available from such Third-Party Sites.
Access to any Third Party Sites is at your own risk, and muunel will have no liability to you for any loss or damage that you suffer (including, but not limited to, any loss or damage to your device, equipment, hardware, or software) arising out of or related to your access or use of, or reliance on, any Third Party Sites and their content, or caused by or in connection with any purchase of goods or services available on or through any such Third Party Sites.
Muunel takes all reasonable measures necessary to try to ensure that this Website and the Content are free from viruses and defects but cannot guarantee that your device, equipment, hardware or software or any data stored or created by your device, equipment, hardware, or software (collectively, “Equipment”) will not be damaged, corrupted, lost or otherwise affected if you access or use this Website or any Content. muunel recommends that you take all steps necessary to protect your Equipment when using this Website or any Content, such as installing reputable anti-virus software.
Except where noted at the time of purchase, you may return any orders through the services within 14 days of purchase, provided that the Product is still in its original condition.
We may inspect returned products upon receipt by us and may only refund your purchase price if your returned Product is in acceptable condition.
If a return is declined, we will return the product to you at the address you initially indicated it should be shipped to.
Upon accepting a nonprescription return, we will refund the purchase price to your payment method, less the shipping and handling cost.
Upon acceptance of a prescription return, we will refund the purchase price to your payment method, less the shipping cost, handling, and 40% of the lenses.
To make a return, call, email, or chat with us within the stated days for a complimentary electronic shipping label that you can print at home. Once you have the label, we ask that you ship your glasses back to us as soon as possible to initiate your refund.
If there was a mistake made on your prescription order, please complete this form to notify our team so we can correct it as soon as possible.